Terms of Service

1. Contracting party and payment route

The UTEAM software service is operated internationally by ARTEM OGANISIAN, sole proprietor registered in Armenia, TIN 20393333.

For an international order, Paddle is the Merchant of Record and seller for the payment transaction. Paddle collects the payment, calculates and remits applicable transaction taxes, issues the receipt and administers the subscription payment. Its Buyer Terms apply to that purchase. UTEAM remains responsible for providing and supporting the Service described here.

For a Russian checkout paid through YooKassa, the service provider is ARTEM OGANISIAN, Self-employed taxpayer (professional income tax), Russian Federation. The named service acts as payment processor and is not the seller. The checkout shows the applicable route before the customer accepts these Terms and pays.

2. Account and permitted use

You must provide accurate information, protect account credentials and use the Service lawfully. A club administrator controls invitations, roles and access within its workspace. You may not disrupt the Service, bypass limits, introduce malicious code, scrape it at scale or use it to infringe third-party rights.

3. Product scope and health records

UTeam provides record-management, planning, communication and analytical tools. Health, injury and recovery information is entered and interpreted by authorised club specialists. The Service does not diagnose, prescribe treatment or generate medical advice, and does not replace qualified professional judgment.

4. Subscription, renewal and cancellation

The price, currency, billing period, taxes and renewal status shown at checkout form part of your order. Russian payments through YooKassa require a separate payment for each period. International Paddle subscriptions renew for the displayed period until cancelled. You may cancel before the next renewal through the available billing portal or by contacting us. Access normally continues until the paid period ends.

5. Refunds

Refunds and duplicate or erroneous charges are handled under the Refund and Cancellation Policy. Mandatory consumer rights remain unaffected.

6. Customer data and privacy

You retain rights to the data you submit and confirm that you have authority and a lawful basis to process it. Clubs are responsible for permissions and notices relating to their players, staff and other data subjects. Processing is described in the Privacy Policy and, where applicable, the Data Processing Agreement.

7. Plans, licence and intellectual property

Each plan includes only the functions, limits and usage period shown in the order or agreed proposal. During an active subscription we grant a limited, non-exclusive, non-transferable right to use the Service for internal club or coaching purposes. UTeam software, design and original materials remain protected by intellectual property law. Customer data and customer-owned materials remain the customer's property.

8. Data export and deletion

Available export tools depend on the product and plan. Before account closure, customers should export data they must retain. Deletion and retention requests are handled subject to the Privacy Policy, contractual duties, security backups and mandatory legal retention.

9. Support, availability and liability

Support is available at info@uteam.club. We work to keep the Service available and secure, but maintenance, third-party failures and events outside reasonable control may cause interruptions. To the extent permitted by law, the Service is provided without an absolute guarantee of uninterrupted operation, and indirect or consequential losses are excluded.

10. Suspension, termination and changes

Access may be restricted for non-payment, material breach, security risk or unlawful use. Material changes to these Terms will be published with a new version date; where required, users will be notified before they take effect.

11. Governing terms and disputes

Paddle's Buyer Terms govern an international payment sale where Paddle is identified as Merchant of Record. Russian sales through YooKassa are supplied by the Russian provider identified in section 1. These Terms govern use and delivery of the Service in both routes. Parties should first try to resolve a dispute through support. The governing law and forum are those applicable to the relevant seller, provider and customer; mandatory consumer protections and competent forums are not excluded.

12. Contact

Questions: info@uteam.club. Full business details are on the Legal details page.